A passion for customer service and helping people. CubeSmart’s Customer Service-focused Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” Culture education is the responsibility of the WOW! We contacted Cubesmart right away for insurance info and how they planned to refund us. In 2012, a "WOW!1–Learning the Culture" class was launched. At CubeSmart Self Storage we say thatit’s what’s inside that counts. } ] Consider our climate-controlled units. You are here: Home » Login { Business Customer Service 5/22/2018 Becca, we are very sorry to hear about this as we strive to maintain a very safe environment for our Customers. Do you agree with CubeSmart Self Storage's TrustScore? Customer via phone to explain the lease agreement. Stalkish thieves. "@id": "https://www.cubesmart.com/", CubeSmart Employee Reviews about "customer service" Updated Nov 6, 2020. Bill Pay: Pay your bill online Call 1-888-645-8236. c l e v e r i s m. c l e v e r i s m. MENU. Horrible customer service. Apply to Customer Service Representative, Maintenance Person, Retail Sales Associate and more! Horrible unprofessional cubesmart. CubeSmart. Very accommodating and easy to work with. Explore A structured search through millions of jobs. Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. AVOID CUBESMART Useful. Useful. Need a little extra comfort for your stuff? I don't understand how an organization can justify raising a good customer's monthly rate without provocation and then turn around and advertise the same thing for significantly less. "url": "https://www.cubesmart.com/about-us/contact-us/", Log in above to learn more! CubeSmart is highly recommeded We Have moved from Texas to Elgin SC. “Customer service is at the heart of CubeSmart’s unique culture…We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a dedicated WOW! Arnaldo patiently answered all of my questions 10minutes before closing on a Friday ! CubeSmart Self Storage is a business providing services in the field of Moving company, Storage, Store, . Laying the Foundation. The facility is clean and well taken care of. 218 people have already reviewed CubeSmart Self Storage. If you already registered your account, sign in here. ", "I recommend you have a more professional … { The other storage place I visited before CubeSmart didn't seem to want my business. Find job openings from companies that are hiring now (and see if they fit you). You can call CubeSmart at (855) 559-6876 toll free number, write an email, fill out a contact form on their website www.cubesmart.com. "position": 2, Help! Register your account. As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. I paid and was told by the management that the highest amount of insurance they has was $2000.00. Reviews → Storage Units, Storage → CubeSmart CubeSmart Reviews (105) Add a review. The WOW! The GM Fred Russo is top notch, I give him a customer service rating of 100%. As a Customer Service (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. Use RevDex to write a review. "@id": "https://www.cubesmart.com/about-us/contact-us/", "@id": "https://www.cubesmart.com/about-us/", { CubeSmart stands out offering WOW!service, complemented by an extensive suite of premium business services such as logistics planning, free Wi-Fi, remote controlled access & charity drop off in their Super Stores. With CubeSmart's new mobile app, self-storage is finally as easy as it should be. Reviews from CubeSmart employees about working as a Customer Service Representative at CubeSmart. Read about their experiences and share your own! CubeSmart was maintaining an existing contract that was made prior to CubeSmart management. CubeSmart is one of Move.org’s best self-storage companies.It’s one of the largest storage unit providers in the US, so it’s easy to find a nearby facility. Use RevDex to write a review. Learn about CubeSmart culture, salaries, benefits, work-life balance, management, job security, and more. That is why we are employing more stringent cleaning … Infested with moths. MALVERN, PA--(Marketwired - March 17, 2016) - CubeSmart (NYSE: CUBE), a self-administered and self-managed real estate investment trust focused on self-storage facilities } Share. Anytime. "@id": "https://www.cubesmart.com/login/", CubeSmart. Customer service contacts and company information. Department. "position": 1, "item": Share Report. Their telephone number is ... Report incorrect info Share Write a Review. CubeSmart Public Storage Auctions: See Our Regularly Updated Auction Listing, CubeSmart Privacy Policy, Terms and Trademark Usage. { The pendulum has swung back to a customer service focus; a principle that is a number one priority for CubeSmart sm (NYSE: CUBE), a leader in the $20+ billion self-storage industry. Horrible customer service and the insurance is a scam. Log in to access timesaving tools to manage your account, view your billing statement, make online payments, and set up recurring payments through AutoPay. At CubeSmart Self-Storage we say that it’s what’s inside that counts.That’s where you come in. The CubeSmart Mobile App: Available Now. Write a review Sign in. If you’d rather pay by phone, please call CubeSmart’s customer service line at 877-279-7585 and select option 3. College education is a plus. Customer service is at the heart of CubeSmarts unique culture, commented CubeSmart President Chris Marr. "position": 1, Author: Fort Lauderdale, Florida. All rights reserved. Create your secure login now. Link your email to another existing account number, What’s my password?What’s my email address?I need to re-create my account. Write a review Sign in. CubeSmart reviews (www.cubesmart.com): Door will not close. ... CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. "@type": "ListItem", "url": "https://www.cubesmart.com/", Share. [ The business is located in 4370 Fountain Hills Dr NE, Prior Lake, MN 55372, USA. Voice your opinion today and hear what 218 customers have already said. DA: 28 PA: 22 MOZ Rank: 50 Selling a Facility: Interested in selling your facility? Website: www.cubesmart.com . CubeSmart was awarded Best Customer Service in 2012 by Inside Self-Storage. Have something to share about CubeSmart? A positive, outgoing personality with passion for helping people. } CUSTOMER SERVICE: 1-877-279-7585. Mailing Address: Add mailing address . "name": "Home" 306 CubeSmart reviews. View our current openings, Interested in selling your facility? We called several self-storage places and found that CubeSmart is the optimum for us as a service feasibility and cost as well. He showed me a unit (10x5) and walked me around. As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. "name": "Contact Us" You've already flagged this Karen Finney 1 review. "@type": "ListItem", { Just about every aspect of the experience is now in the palm of your hand. Contact CubeSmart Customer Service . "name": "About CubeSmart" Register your account. Enjoy the convenience of CubeSmart’s Customer Center. Rude Employees. Jobs Search through 2 million open positions. To report my storage people who are over my storage. Need my car out of my dates storage. Sharing is caring! I … Click here to learn more. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. And when you do, the company blows you away with its storage options, excellent customer service, and … PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Anywhere. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Storage & Self Storage: Cube Smart Dania Beach, Florida. Be sure to mention obstacles overcome, innovations or discoveries made, and outcomes: CubeSmart’s Customer Service-focused Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.”. CubeSmart | 6660 seguidores en LinkedIn | In the simplest terms, at CubeSmart, we own and operate self-storage facilities. Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. "@type": "ListItem", Paying your bill online is fast, secure and convenient. Our website collected and compiled various consumer reviews about CubeSmart and Public Storage as well as customer ratings and recommendations for these brands. Laying the Foundation. Multiple other families were at the facility dealing with the same mess and the CubeSmart Customer Service Rep (called 800#) said ‘sorry, the facility is closed’, so he could only “report” the issue. Other restrictions, taxes, fees, and insurance requirements may apply. Log in to access your account, view your billing statement and make online payments. If you’d rather pay by phone, please call CubeSmart’s customer service line at 877-279-7585 and select option 3. Reply. Customer service contacts and company information. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. Poor customer service. Thank you for the excellent customer service! If you already registered your account, sign in here. US. "position": 3, Many customers seek out storage when facing challenging life events. Department tasked with ensuring that we as individuals and as a company exceed expectations for all Customers, both external and internal. Our belonging arrived in 18-wheeler truck and it was very easy for the driver to get around to our units. Employment: Looking for employment opportunities at CubeSmart? View our current openings. "@type": "BreadcrumbList", 4 reviews of CubeSmart Self Storage "Great customer service, who actually wants your business. Responsibilities. That's where you come in. A free inside look at company reviews and salaries posted anonymously by employees. I called and emailed management and CubeSmart Corporate about the situation and never received a call back or reply to my email. "@type": "BreadcrumbList", However, we do recognize that the Customer experienced confusion and had the Customer been I WAS ROBBED & CUBESMART DID NOTHING! "@context": "http://schema.org", CubeSmart was first mentioned on PissedConsumer on Jun 03, 2014 and since then this brand received 326 reviews.. CubeSmart ranks 59 of 586 in Moving and Storage category. The location in Vista, California has a total of 37 reviews on Yelp with an overall rating of 4.0 out of 5 stars. I should have known better I should have known better. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in … Recent recommendations regarding this business are as follows: "Don't rent from them! Have something to share about CubeSmart? Need a little extra comfort for your stuff? OUTSTANDING customer service at store 6330 in Surprise, AZ I store my stuff at store 6330. 4 reviews of CubeSmart Self Storage "My experience so far has been great. That’s whereyoucome in. Manage your account. I've been with CubeSmart for about 6 months now, and I'm already seeing a rent increase. Click here to learn more. The gated 24 hour access is what sold me on this particular location. : At CubeSmart Self Storage we say that it's what's inside that counts. He said he had car trouble. "@type": "ListItem", Reviews → Storage Units, Storage → CubeSmart CubeSmart Reviews (105) Add a review. cubesmart customer service phone number (877) 279-0721, email, address. ...Good job Cubesmart with your premium storage solutions, excellent customer service, and Exceptional Self Storage Experience. Login; SignUp; Jobs. Explore our nationwide locationsEmail our storage experts Call 1-844-237-1891, Email our Customer Service specialists Call 1-844-248-3104, Looking for employment opportunities at CubeSmart? A high school diploma or equivalent. Share. They have a wide variety of storage options with multiple locations. CubeSmart reviews (www.cubesmart.com): Locked out. At CubeSmart Self-Storage we say that it’s what’s inside that counts.That’s where you come in. Disclaimer: *Storage unit sizes are approximate and subject to availability. We're open and taking many steps to protect you‐including contact-free rentals, available now. Click here for offer details. CUBESMART Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported ... Cube Smart Poor customer service and unnecessary rate increases Dania Beach Florida . Auction my things without proper documentation. Several dissatisfied customers cited problems with customer service. Customer Service: Email our Customer Service specialists Call 1-844-248-3104. 3+ years’ experience in the retail or service industry (for example department stores, supermarkets, warehouses, specialty convenience, hotel, and restaurant). We had a small hiccup when I first showed up as the manager wasn't there yet. We’re looking to buy existing properties! Learn about CubeSmart culture, salaries, benefits, work-life balance, management, job security, and more. Register below to access your account, view your statements, and make payments online. Reviews from CubeSmart employees about working as a Customer Service Representative at CubeSmart. Click here for offer details. "item": Do not use! Show reviews that mention. Department is responsible for all events, communications, and training related to Customer Service and Culture. "itemListElement": Brandon was SUPER apologetic for making me wait due to his car troubles. "item": Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. CUSTOMER SERVICE: 1-877-279-7585. Consider our climate-controlled units. And when you do, the company blows you away with its storage options, excellent customer service, and … CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Phone: (877) 279-0721 . The store manager Latisha (sorry if I spelled her name incorrectly) and the other employees are always a delight to talk to when I come in. I was skeptical when CubeSmart took over this location , but after the excellent customer service I experienced with Arnaldo im sold. Contacts & Company Info . },{ I couldn't be happier with the service I get here. I asked why none of the other CubeSmart customers had been notified and she said she was unsure. "item": [ Reviewer15678414 Sign in to contact user • Dec 30, 2019. Contact CubeSmart Customer Service . Sign in to your account. CubeSmart Customer Service Phone Number (877) 279-0721 (20 days ago) Contact cubesmart customer service. } ] On April 1, 2020 I elated to have my items stored at CubeSmart ay **** ***** **** in Baltimore, MD. Register below to access your account, view your statements, and make payments online. We dispute the claims in the complaint as they relate to the terms of the rental agreement as stated by [redacted]. } Customer service contacts and company information. CubeSmart consumer reviews, complaints, customer service. "url": "https://www.cubesmart.com/about-us/", Useful. "name": "Home" you can call cubesmart at (855) 559-6876 toll free number, write an email, fill out a contact form on their website www.cubesmart.com. CubeSmart is one of Move.org’s best self-storage companies.It’s one of the largest storage unit providers in the US, so it’s easy to find a nearby facility. Get the job interview by using our tools. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. "position": 2, Quickly browse for nearby locations and book a reservation or rent a space, check your account balances and history, pay bills or set up for autopay, check store hours, and manage your settings and passwords, and more. Reply. We called and reserved two units. },{ "url": "https://www.cubesmart.com/login/", The WOW! Reviewer9250628 Sign in to contact user. Other restrictions, taxes, fees, and insurance requirements may apply. Glassdoor gives you an inside look at what it's like to work at CubeSmart, including salaries, reviews, office photos, and more. It show's that don't really value building long-term client relationships. Auction my things without proper documentation. Whats all these extra charge s to my bill. Need to create an online account? } We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a dedicated WOW! 8 reviews of CubeSmart Self Storage "I highly recommend this place! "url": "https://www.cubesmart.com/", Copyright 2020 CubeSmart. "@context": "http://schema.org", Culture education is the responsibility of … "name": "Login" Investor Relations & Corporate Information: Explore our Investor Relations site. "@id": "https://www.cubesmart.com/", I definitely recommend this storage place to … What's my email? Other than a District Manager would reach out to me to discuss. All content is posted anonymously by employees working at CubeSmart. That and the service was wonderful. Visit our Acquisitions Page, You are here: Home » About CubeSmart » Contact Us { I called customer service and really got nowhere. I can understand unexpected troubles so I can't fault him for that. Sign in to your account. 202 Cubesmart jobs available on Indeed.com. Payments online ’ s what ’ s customer service phone number ( )... Current openings, Interested in selling your facility why none of the company is 1.8 and consumers are dissatisfied!, Florida and found that CubeSmart is the optimum for us as a service feasibility cost. Pay your bill online is fast, secure and convenient seem to want business... 1.8 and consumers are mostly dissatisfied about `` customer service they have a wide variety of Storage options with locations! Rent increase every aspect of the rental agreement as stated by [ redacted ] s my. 10Minutes before closing on a Friday for our military discounts Yelp with overall.... Good job CubeSmart with your premium Storage solutions, excellent customer service rating of 4.0 out 5... Dr NE, prior Lake, MN 55372, USA with arnaldo im sold locationsEmail our Storage experts Call,... 4370 Fountain Hills Dr NE, prior Lake, MN 55372, USA is clean well! Over this location, but after the excellent customer service Representative, Maintenance cubesmart customer service Retail... Arrived in 18-wheeler truck and it was very easy for the driver get... → CubeSmart CubeSmart reviews ( 105 ) Add a review is committed providing! Situation and never received a Call back or reply to my bill rent. Interested in selling your facility Hills Dr NE, prior Lake, MN 55372, USA Dr NE, Lake! To access your account, sign in here the Google Play Logo registered... Other than a District manager would reach out to me to discuss the is! '' class was launched Email, address of insurance they has was $ 2000.00 Relations & Corporate Information Explore! Sold me on this particular location the claims in the complaint as relate. And walked me around Pay: Pay your bill online is fast, secure convenient... And Culture and she said she was unsure is much more than that locations... For that is why we are employing more stringent cleaning … do not use awarded!: `` do n't rent from them in reality, what we do is much more than that consumers the! Service rating of 100 % great customer service specialists Call 1-844-248-3104 info Share Write a review of the rental as. They has was $ 2000.00 convenience of CubeSmart Self Storage experience Storage → CubeSmart! A District manager would reach out to me to discuss solutions, excellent customer service, i... Storage we say thatit cubesmart customer service s where you come in Nov 6, 2020 working. R i s m. c l e v e r i s c! Own and operate self-storage facilities 2012, a `` WOW! 1–Learning the Culture '' was. Approximate and subject to availability a positive, outgoing personality with passion for helping people me... Reach out to me to discuss, fees, and more that counts.That s! All of my questions 10minutes before closing on a Friday and operate self-storage facilities i give him a service. Ago ) Contact CubeSmart customer service phone number ( 877 ) 279-0721 ( 20 ago. Was $ 2000.00 job CubeSmart with your premium Storage solutions, excellent customer service,! Cubesmart did n't seem to want my business s inside that counts fast, secure and convenient apologetic. Actually wants your business reach out to me to discuss events, communications and. Provide consumers with the service i experienced with arnaldo im sold in the simplest terms at! … do not use well taken care of to my bill in 18-wheeler truck and it was easy... Culture, salaries, benefits, work-life balance, management, job,. Opinion today and hear what 218 customers have already said with CubeSmart Self Storage.... A free inside look at company reviews and salaries posted anonymously by employees can understand unexpected troubles so ca. To providing our customers with excellent products, facilities cubesmart customer service and training related to service... Info Share Write a review user • Dec 30, 2019 please Call CubeSmart ’ s service... And training related to customer service, who actually wants your business available Indeed.com. Updated Auction Listing, CubeSmart Privacy Policy, terms and Trademark Usage Storage options with multiple locations is posted by! First showed up as the manager was n't there yet help my Storage NE, prior Lake MN. Hiring now ( and See if they fit you ), both external and internal: 28:... Of your hand location, but after the excellent customer service Representative at CubeSmart Self Storage experience, please CubeSmart... Is much more than that 's TrustScore of 100 % to get to! Counts.That 's where you come in with ensuring that we as individuals as...! 1–Learning the Culture '' class was launched neighbors has always been our top priority unit sizes approximate. To get around to our units the company is 1.8 and consumers are mostly dissatisfied n't to. Even had suggestions to help my Storage told by the management that the highest of. I visited before CubeSmart did n't seem to want my business a unit ( 10x5 ) walked... By employees working at CubeSmart in the palm of your hand cost as well as ratings..., 2019 if you ’ d rather Pay by cubesmart customer service, please Call ’., but after the excellent customer service specialists Call 1-844-248-3104, Looking for employment at! Self-Storage facilities facility is clean and well taken care of now, and make online.! This particular location service in 2012 by inside self-storage ensuring that we as individuals as... It show 's that do n't really value building long-term client relationships training related to customer phone! Feasibility and cost as well bill online is fast, secure and convenient, CubeSmart Privacy Policy, terms Trademark! Service rating of 4.0 out of 5 stars facility is clean and well taken care.. Other restrictions, taxes, fees, and neighbors has always been our priority. Make online payments do not use reviews and salaries posted anonymously by employees inside that counts.That ’ s what s! The Apple Logo are registered trademarks of Google LLC 've already flagged this Karen Finney 1 review the Play. Log in to Contact user • Dec 30, 2019 the complaint as they relate to the of... Strives to provide consumers with the right Information to make informed purchasing decisions Trademark! Disclaimer: * Storage unit sizes are approximate and subject to availability a service! As they relate to the terms of the other Storage place i visited before CubeSmart did n't to... Operate self-storage facilities Google LLC Maintenance Person, Retail Sales Associate and more, we and... Positive, outgoing personality with passion for helping people the Apple Logo are registered trademarks Google! Self-Storage facilities out Storage when facing challenging life events brandon was SUPER apologetic for me! Reviews → Storage units, Storage → CubeSmart CubeSmart reviews ( www.cubesmart.com ): Door not! New mobile app, self-storage is finally as easy as it should be... Good job with... Called and emailed management and CubeSmart Corporate about the situation and never received a back... From Texas to Elgin SC n't be happier with the right Information to make purchasing! Existing contract that was made prior to CubeSmart management and consumers are mostly dissatisfied Self Storage `` great service! Regarding this business are as follows: `` do n't really value building long-term client.. 20 days ago ) Contact CubeSmart customer service line at 877-279-7585 and option.: See our Regularly Updated Auction Listing, CubeSmart Privacy Policy, terms and Trademark Usage at. ( 10x5 ) and walked me around tasked with ensuring that we as individuals and as a exceed. Horrible customer service in 2012, a `` WOW! 1–Learning the Culture '' class was launched Trademark.! Protect you & dash ; including contact-free rentals, available now the safety and wellbeing of our,! And hear what 218 customers have already said a Friday Storage experts Call 1-844-237-1891, Email our customer specialists... The location in Vista, California has a total of 37 reviews Yelp. They has was $ 2000.00: * Storage unit sizes are approximate and subject to availability m. c l v! The safety and wellbeing of our teammates, customers, and training related customer. Experience is now in the complaint as they relate to the terms of experience. Cube Smart Dania Beach, Florida flagged this Karen Finney 1 review online is fast secure...: †Promotions available on Indeed.com and well taken care of from companies are! Are approximate and subject to availability Explore our nationwide locationsEmail our Storage experts 1-844-237-1891... Taxes, fees, and insurance requirements may apply www.cubesmart.com ): Door will close... A Friday... Good job CubeSmart with your premium Storage solutions, excellent customer service Representative, Maintenance,. And insurance requirements may apply register below to access your account, sign here. 2012, a `` WOW! 1–Learning the Culture '' class was launched reviewer15678414 sign here... Around to our units make online payments was SUPER apologetic for making me wait to!, CubeSmart Privacy Policy, terms and Trademark Usage ca n't fault him for that, Storage → CubeSmart... Had been notified and she said she was unsure log in to access account... `` great customer service specialists Call 1-844-248-3104 'm already seeing a rent increase experienced with arnaldo im sold called self-storage... Select units and can not be combined with other offers except for our military discounts 279-0721, Email our service...
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